The Use of Chatbots Like me, many customers have had poor experiences with a brand that made them leave the brand and switch to another. Businesses
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Computer Information Systems
The confluence and convergence of the people and data that shape, focus, and channel the information resources of the firm.
Why Do Airlines Overbook Flights?
If you travel a lot by airplane, you have almost surely encountered an overbooked flight. Maybe you were even the person who volunteered to get on a
Cybersecurity in the Era of the COVID-19 Pandemic
The outbreak of COVID‐19 has brought many challenges to society, especially cybersecurity. It has significantly affected not only the economy, but also
21st Century Lingua Franca: Coding Principles
In the transition from medieval times to the age of reason and enlightenment, French had progressed to a key language of commerce and diplomacy