The Use of Chatbots Within Organizations A chatbot is a computer program used to simulate and process online human conversations via text or speech.
Welcome
Management
Motivating, managing, and shaping the strategies and operations of the firm, particularly with respect to human capital.
Listening in Remote Work Environments
During the COVID-19 pandemic many work environments were challenged to enable employees to work remotely from home. In 2021, Gallup reported that
Culture: Lessons from Toyota
Pop quiz: Who is the world’s most profitable auto maker? Answer? Toyota. Indeed, again and again, Toyota leads out in net income against other
Critical Knowledge Loss in Businesses and Organizations: Mitigating The Risk
Businesses and organizations have critical knowledge that they use to guide operations and decision making. This critical business knowledge is created,
The 5 Generation Styles at Work
In today's business work environment, there are five generation styles at work: Traditionalists, Baby boomers, Generation X, Generation Y, and
Low Wages: A Gift of Coal?
I would like to make the case that paying employees low wages is akin to giving children coal for Christmas. Let's first consider the holiday
Developing Grit at Work
Angela Duckworth's Grit: The Power of Passion and Perseverance is one of the top New York Times bestsellers. Duckworth defines grit as the passion and
Less is More
You have probably heard the phrase “less is more” in conversations with friends or work colleagues. I know I use it and hear it quite often. When
Achieve Success: 10 Tips for Planning a Successful Fall Semester
Starting a new academic year is one of the most exciting, yet nerve-wracking experiences. It is exciting to have new classes, professors, and
Employment Law: Know Thy Acronyms
A Brief Overview for Supervisors and HR Professionals ADA, ADEA, EPA, FLSA, FMLA, and USERRA. What do all these acronyms have in common? They each
