The Use of Chatbots Within Organizations A chatbot is a computer program used to simulate and process online human conversations via text or speech. … [Read more...] about The Use of Chatbots Within Organizations
Customer Service
Customer Service and Chatbots
The Use of Chatbots Like me, many customers have had poor experiences with a brand that made them leave the brand and switch to another. Businesses … [Read more...] about Customer Service and Chatbots